Log In

Reset Password


NZ Post has leased new premises and hired extra staff to deal with a record number of Christmas parcels as courier drivers across the region brace themselves for “crazy busy” times.

NZ Post is leasing the former Smith City site to provide additional temporary space for processing the plethora of parcels from yesterday’s Black Friday, the Cyber Monday online shopping sales and the run-up to Christmas.

Across the Gisborne region, 2500 to 3000 items are being delivered a day and this is expected to increase in the lead-up to Christmas, a NZ Post spokeswoman says.

There are six additional staff in Gisborne to help get presents under the tree in time for Christmas Day.

Last year, 14.5 million items were delivered nationwide between November and December — about three each second.

The NZ Post spokeswoman said the surge in spending was, in part, due to the nation’s newest super shopping days — Black Friday and Cyber Monday.

A New Zealand Post report says one in three New Zealanders reaches for the wallet during the two days.

A total of $130 million is spent, compared with Boxing Day sales of $80 million.

The report on eCommerce (buying online) shows the Gisborne region spent $35 million online last year.

There were 300,000 transactions, an increase of 14 percent on 2017, at an average spend of $106.

“Our experience shows us that a few days after these sales we start to see huge volumes of parcels coming through our network,” said NZ Post general manager of business marketing Chris Wong said.

“We’re expecting a record-breaking week of parcel delivery following these sales and we’re bringing on extra flights, trucks, vans and people to help us get New Zealanders’ parcels under the tree in time for Christmas Day.”

The majority of money was directed towards New Zealand businesses, which was “great news” for retailers.

Kiwis spent almost twice as much with NZ online stores“Kiwis say they want to support Kiwis, particularly at Christmas. Throughout 2018, Kiwis spent almost twice as much with New Zealand online stores compared to international.”

Mr Wong said the trend toward local online buying could continue.

From December 1, all overseas online shopping will be imposed with the same GST rate that applies to local business.

“It will be interesting to see if this will impact on how much Kiwis spend online domestically versus internationally in that final lead-up to Christmas,” said Mr Wong.

The New Zealand postal service is advising customers to meet deadlines to ensure presents get to their loved ones on time.

The cut-off date for items sent inside New Zealand to reach recipients by December 25 is December 19, with courier services running until December 23.

For items being sent to the rest of the world, dates vary, but senders generally need to get items posted by early December to arrive on time.

Other courier companies have also reported an increase in activity.

“It’s crazy busy at the moment,” East Coast Carriers owner Luke Buss said.

There had been an increase on last year “both on local sales pick-ups and freight from out of town”.

Mr Buss said the increase was mainly due to online shopping purchases.

Aramex Gisborne (formerly Fastway Couriers) is also preparing for a “hectic December” in parcel movements.

Aramax Gisborne/Hawke’s Bay courier deliveries manager Carl Simons said they expected parcel movements to be up by 30 percent on last December.

“Last December we did over 12,000 deliveries and this December our drivers are preparing to deliver 15,000 to 16,000 parcels, mostly to residential customers.

“The increase is based on what our eCommerce partners nationally and globally are anticipating, and our team has been preparing for the anticipated busy period.”

WE’VE GOT MAIL: It’s all go for NZ Post, so busy that it has had to lease new premises for a temporary sorting facility at former Smith City. From left are NZ Post staff Tama Papuni-Iles, Vincent Hosking, Robbie Devlyn (service delivery manager), Jade Taare, Trina Adams, Chrissy Tihore, Elliott Grace, Patsy Horua (service delivery coordinator), Karlia Beets, Pani Ruru and Moko Kemp. Picture by Liam Clayton