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Supermarkets taking special measures

Customers will need to pack their own groceries and there will be perspex screens at the checkouts of both major supermarket checkouts by the weekend.

Gisborne Pak'nSave owner Ewan Atherton reminded people to “shop normal”.

Supermarkets are an essential service and will be open during the lockdown period.

Countdown general manager health and safety Kiri Hannifin said additional measures included limiting the number of customers in store at any one time so physical distance could be maintained.

Every second self-service checkout and every second checkout would be closed.

“This will again ensure we are providing enough space for customers to maintain a physical distance from each other and our team.

“Customers will need to pack their own groceries, temporarily.

“This will help speed up the checkout process and ensure we can move customers through our stores quickly and efficiently, and keep any queues of people outside our stores moving.

“It will also limit the handling of items being bought.

“We are asking customers to use paywave wherever possible. This will help cut down on the handling of bank cards.

“We understand that for some people, these changes will be unsettling but we want to do all we can to help prevent the spread of Covid-19.

“We're determined to keep providing New Zealanders with access to our stores, while also making sure we're providing our team and customers a safe and healthy environment to shop in.”

Dairies are also allowed to stay open during the lockdown but must enforce a “one in, one out” policy when it comes to customers.

One dairy visited by a Herald staff member yesterday had installed a perspex protective screen.